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Item #:
224071550
Poly - EncorePro 515-M USB-A and USB-C USB Headset (Plantronics) - Optimized for Teams - Hold & Call Answer Buttons - Works with Avaya, Genesys,
Item #:
224071550
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Product Details
- Ideal for call center employees working from home or transitioning to cloud communications
- Features single ear wearing style for those who prefer to leave one ear open
- Equipped with clear, built-in hold and call answer buttons for easier call management
- Offers hassle-free connectivity with USB-A and USB-C connectors on the cable
- Compatible with Avaya, Genesys, and Cisco call center platforms for seamless integration
- Provides acoustic protection to manage safe volume and save hearing across the organization
| Brand Name | POLY |
| Model Number | 218272-01 |
| Model Name | ENCOREPRO 515 |
| Built-In Media | Headphones |
| Age Range Description | Adult |
| Number of Items | 1 |
| UPC | 017229175150 197029632883 |
| Manufacturer | Poly |
| Headphones Ear Placement | On Ear |
| Headphone Folding Features | On Ear |
| Earpiece Shape | Angular shape around the ear |
| Control Type | Volume Control |
| Control Method | Touch |
| Noise Control | Sound Isolation |
| Audio Driver Type | Dynamic Driver |
| Frequency Range | 200 Hz - 8,000 Hz |
| Enclosure Material | Plastic |
| Specific Uses For Product | Home |
| Antenna Location | Calling |
| Compatible Devices | Laptops, Desktops, Microsoft Teams, Avaya, Genesys, Cisco |
| Cable Features | Retractable |
| Additional Features | Microphone Included |
| Headphone Jack | usb |
| Connectivity Technology | USB |
| Wireless Technology | Bluetooth |
| Color | Black |
| Style Name | Over-the-Head Single Ear |
| Item Weight | 180 Grams |
| Unit Count | 1.0 Count |
| Brand | POLY |
| Ear Placement | On Ear |
| Form Factor | On Ear |
Product Description
Poly - EncorePro 515-M USB-A and USB-C USB Headset (Plantronics) - Optimized for Teams - Hold & Call Answer Buttons - Works with Avaya, Genesys, Cisco Call Center Platforms - Single Ear/Mono,Black
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Customer Questions & Answers
-
Question:
What are the key features of the Poly EncorePro 515-M USB Headset?
Answer: The Poly EncorePro 515-M USB headset boasts advanced audio technology designed for seamless communication. It features high-fidelity sound, dual connectivity options via USB-A and USB-C, and optimized usage with platforms such as Microsoft Teams. The headset includes convenient hold and call answer buttons, allowing users to manage calls effortlessly. This makes it ideal for professionals working in customer service or remote support roles, where clear communication is crucial. -
Question:
Is the Poly EncorePro 515-M compatible with multiple devices?
Answer: Yes, the Poly EncorePro 515-M is highly versatile. It is compatible with a wide range of devices including computers, laptops, and even certain mobile devices through USB-A and USB-C connectors. This flexibility supports various usage scenarios, whether you're in an office setting or working from home, ensuring you can switch devices without needing multiple headsets. -
Question:
What makes the Poly EncorePro 515-M ideal for Microsoft Teams?
Answer: The Poly EncorePro 515-M is optimized specifically for Microsoft Teams, enhancing productivity during virtual meetings. This headset allows users to utilize the calling features of Teams directly, with dedicated buttons for hold and answering calls. The integration provides a seamless user experience, especially beneficial for teams that rely on clear communication and collaboration across remote platforms. -
Question:
How comfortable is the Poly EncorePro 515-M for long hours of use?
Answer: The Poly EncorePro 515-M is designed with user comfort in mind. It features a lightweight design along with plush ear cushions that provide all-day comfort, making it suitable for extensive use. This is particularly important for professionals who engage in long calls or video conferences, ensuring that they can focus on communication without discomfort. -
Question:
Can the Poly EncorePro 515-M block out background noise effectively?
Answer: Yes, the Poly EncorePro 515-M is equipped with noise-canceling technology that minimizes background noise, ensuring clear sound quality during calls. This is advantageous in busy office environments or home settings with distractions, allowing users to focus entirely on their conversations. It is an effective tool for any professional role requiring a high level of concentration during discussions. -
Question:
How does the Call Control feature work in the Poly EncorePro 515-M?
Answer: The Call Control feature on the Poly EncorePro 515-M allows users to manage calls directly from the headset. With dedicated buttons for answering and putting calls on hold, users can streamline their communication workflow. This is particularly useful for customer service agents handling multiple calls, as it simplifies the process and keeps them organized without needing to navigate their desktop. -
Question:
Can I use the Poly EncorePro 515-M for gaming?
Answer: While the Poly EncorePro 515-M is primarily designed for professional communication, its high-quality audio performance makes it functional for gaming as well. The device's capability to deliver clear sound can enhance the gaming experience, although it may lack some features specifically tailored to gamers, such as customizable sound profiles. Users seeking both work and play functionality may find it suitable in casual gaming scenarios. -
Question:
Is the Poly EncorePro 515-M suitable for remote work?
Answer: Absolutely! The Poly EncorePro 515-M is an excellent choice for remote work due to its USB connectivity options and comfort features. Optimized for Teams and compatible with various softphone applications, it ensures clear communication in virtual meetings. This makes it a suitable accessory for professionals who are frequently on calls or engaged in video conferences from home or remote locations. -
Question:
What voice clarity technology is included in the Poly EncorePro 515-M?
Answer: The Poly EncorePro 515-M incorporates proprietary voice clarity technologies that enhance the overall sound experience. With features like wideband audio and noise-canceling capabilities, it ensures that your voice comes through clearly to the other party, making it ideal for professional environments. This aids in reducing misunderstandings during conversations, particularly in customer service or sales roles. -
Question:
Where can I buy the Poly EncorePro 515-M in Iraq?
Answer: You can purchase the Poly EncorePro 515-M USB-A and USB-C Headset from Ubuy in Iraq. Ubuy offers a convenient online shopping experience with a wide selection of electronics, ensuring you can find the headset easily. Make sure to check their website for availability and additional product details.
POLY Earbud Headphones 218272-01 Editorial Review
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Pros
- Excellent build quality
- User-friendly interface
- Highly effective performance
- Stylish design
- Great customer support
Cons
- Could use more color options.
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